1. INSURANCE

1.1 It is the responsibility of the student to take out insurance covering cancellation, accident, illness, injury, loss or theft of personal belongings or other disaster against a third person. Liability insurance-Civil Remedies is strongly recommended. We can not assume any liability for accidents caused to third parties or property during the stay.

We reserve the absolute right to dismiss a student (without refund) for theft, deterioration of equipment or furniture, criminal or inappropriate behavior, with an obligation to return home at his own expense.

assurance-avi

2. COMPLAINT

2.1 The student have to contact his host in case of problem. Or contact the director [email protected] and explain the reasons (it has to be justified with proof : photos,etc).  After the stay, no complaint will be considered EXCEPT if the complaint have been explained during the stay.

We can take a student back (without payback) in case of theft, damage in material or other, penal infraction or inapropriate behaviour. With the obligation to go back home to his proper fees.

 

3. TERMS OF SALE

3.1 According to Le code Civil  : art. R211-9 ~ art. R211-10 ~ art R211-11

When you send to us the form fill in, we confirm availability according to the day and the program you have choosen.

You will be asked to pay the entire stay before the arrival. The enrolment is valid at the same time we get this payment.

Cancellation or postponement are only accepted by writting (letter, e-mail …) and the student must be sure that we have received their notification.

Cancellation or postponement more than 60 days before the date of arrival, the fee is payable at the discretion of S.L.Immersion.

Between 60 and 30 days before the date of arrival the fee for cancellation or postponement is 20% of the total cost of the stay.

Between 30 days to 15 days before the date of arrival the fee for cancellation or postponement is 50% of the total cost of the stay.

15 days to the day before the date of arrival the fee for cancellation or postponement is 80% of the total cost of the stay.

If you need to cancel  during the stay for emergency we will not able to reimbourse you. Please see your travel insurance terms. We will offer you alternative dates or some compensation to be agreed.

Despite the care taken during your stay by your teacher, if you are not satisfied and decide to cancel during the stay, please contact the director at [email protected] and explain your reasons (proof such as photos, etc. will be required). Then, if your reasons are accepted we will offer you alternative dates depending on your preferences and availabilities, or will provide you with some compensation to be agreed.

If, after the stay has started, the teacher has an emergency, and is not able to continue the stay as arranged, we will offer you alternative dates, or an other stay or reimburse a proportion of your fees, depending on the length of the stay remaining.

Any action at law will be under the auspices of the Tribunal de Commerce d’Avignon.

PAYMENT ON THE INTERNET

Online transactions are processed on entirely secure pages. Transferwise Support takes care of encrypting the digits of your credit card number and all the information submitted during the transaction, so that all the transaction details are encrypted and secured. S.L.Immersion has chosen the Transferwise Support or Bank transer, these secure payment systems ensure that the transactions are processed in a most secure environment. Your payment is processed directly on the Transferwise Support website in an encryption mode (SSL encryption process). At no time S.L.Immersion can access your bank account details.

Transferwise

PRIVACY POLICY

In accordance with the provisions of current legislation on the Protection of Personal Data, the General Data Protection Regulation (GDPR) (EU) 2016/679, we inform you your data will be incorporated into the processing system owned by SASU S.L.Immersion, 43 allée du Ventoux, 84210 Saint Didier, and will be treated on mixed files with your personal data, stored and managed in accordance with the GDPR.

PURPOSE

The collection and processing of personal data, incorporated into these files, is intended for the main activity of [provide you with the services you have requested in different sections of the website, to provide you with information of your interest, as well as to send you commercial communications, including commercial messages via SMS, email, and postal mail, etc., from the study and segmentation of the data collected during navigation through the website, the data provided by filling in any form, as well as those derived from the contractual relationship with you. This site will not participate in automated processing, including profiling.

LEGITIMACY

You, as the owner of the data, must explicitly agree you accept your data may be incorporated into these files, giving your explicit consent once your data has been filled in on any of the forms available on this website, in which any personal data is obligatorily required and before it is sent. The legal basis for the processing of your data is the provision of your consent, which may be withdrawn upon request.

SECURITY AND DUTY OF SECRETY

SASU S.L.Immersion undertakes to comply with the obligation of secrecy with regard to the personal data provided, as well as the duty to safeguard it by adopting the appropriate technical, organizational and security measures necessary to prevent its alteration, loss, processing or unauthorized access.

DURATION OF DATA PROCESSING

Your data will be kept for the time strictly necessary to fulfill the purpose for which it was collected and for as long as your consent persists and has not been expressly revoked.

DATA PROCESSORS

Your data will not be passed on to third parties, except to the data processors specified in each form, in the case of legal obligation or with your express consent.

RIGHTS

You have the right to obtain confirmation if we are processing personal data concerning you, to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request a restriction on the processing of your data, in which case we will only retain them for the purpose of exercising or defending claims. For reasons related to your particular situation, you may object to the processing of your data. You have the right to portability where technically possible. You may contact the above postal address or the e-mail address [email protected] to exercise your rights.

LEGAL NOTICE

1. GENERAL TERMS

Please read the following legal notice regarding the SASU S.L.Immersion website carefully. By using this website, you (hereinafter also referred to as “User” or “Users” collectively) accept without restriction all the terms of this document.

IDENTIFYING DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER

In accordance with the General Data Protection Regulation (RGPD) (EU) 2016/679, you are hereby informed that SASU S.L.Immersion, with CIF FR21824797211, manages the contents of the website SLImmersion with registered address at 43 allée du Ventoux, 84210 Saint Didier.

If you would like to contact us, please contact us at the above address, as well as at the following telephone numbers: +33 (0)6 26 57 25 10 and [email protected]

ACCEPTANCE AND DURATION OF THE GENERAL AND SPECIFIC CONDITIONS

The navigation and the use and/or order of any of the products offered in this website attributes to you the condition of User and supposes your full and unreserved acceptance of each and every one of the conditions in force at the time you as User access the web page.

SASU S.L.Immersion reserves the right to unilaterally extend and modify, at any time and without prior notice, the presentation, configuration, and contents of the website, as well as temporarily suspend the presentation, configuration, technical specifications and services of the website, in the same way.

GENERAL CONDITIONS OF USE OF THE WEBSITE

CONDITIONS OF USE

In general, you undertake to comply with these conditions and terms of use, and always act in accordance with the law, common decency and good faith, using the diligence appropriate to the nature of the service used, and refraining from using this website in any way that may prevent, damage or impair its normal functioning, the property or rights of the owner (SASU S.L.Immersion), other Users or, in general, any third party.

In particular, and without this implying any restriction whatsoever on the general obligations assumed by you in accordance with the previous paragraph, you undertake, when using this website, to:

  • In the event that it is provided, you must adequately safeguard the “User Name” and “Password” provided by SASU S.L.Immersion, as identifying and enabling elements for access to the various services offered on the website, agreeing not to cede their use or allow access to them to third parties, assuming responsibility for any damages which may arise from improper use.
  • Not to post, store or disseminate on or from the website any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination on the grounds of race, sex, ideology, religion or in any way violates the morals, public order, fundamental rights, public freedoms, honor, privacy or image of others and, in general, violates current European legislation and those of your country of residence.
  • Not to introduce, store or spread through the website any computer program, data, virus, code, or any other file that may cause damage or any kind of alteration to the website, any of the services, or any of the equipment, systems or networks of SASU S.L.Immersion, of any User, or in general of any third party, which may impede their normal functioning.
  • Not to destroy, alter, misuse, disable or damage the data, information, programs, electronic documents, or, in general, the files of SASU S.L.Immersion, other Users or third parties.

SASU S.L.Immersion may, at any time and without prior notice, modify any general conditions or particular conditions where appropriate, and publish these modifications on this website so that they may be known to all Users.

2.2. LIMITATION OF RESPONSIBILITY

SASU S.L.Immersion will not be responsible:

  • In general, regarding the improper use of its website, Users must make appropriate use of it, in accordance with the above terms and conditions, and you exempt SASU S.L.Immersion from any liability arising from improper use.
  • With respect to possible technical issues, SASU S.L.Immersion will not be responsible under any circumstances for any alterations in the service that may occur due to faults in the electrical network, the data connection network, the server, or any other features.
  • With respect to third-party access to its system, SASU S.L.Immersion shall adopt the necessary technical precautions to protect the data and information accessed, but shall not be liable for any actions by third parties that violate established security measures.
  • SASU S.L.Immersion constantly invests in technological upgrades in order to minimize the risk of viruses and similar software, and unauthorized content in its information systems. Despite this, you are aware you must adopt your own measures aimed at minimizing the damage caused by unauthorized software, viruses, Trojans and any kind of malware software, exempting SASU S.L.Immersion from any liability that might arise from the presence of malware in the systems powering this website.

USE OF HYPERLINKS

Users who want to introduce links from their own websites to this web site must comply with the conditions detailed below.

The link will only point to this website but it shall not reproduce it in any way (links, the copy of texts, graphics, etc.). In any case, in accordance with the applicable legislation in force at the time, it will be prohibited to establish frames of any kind that involve the Web site or allow the visualization of the contents through Internet addresses other than those of the Web page and, in particular when they are visualized together with contents not related to the Web site in such a way that: (I) produces, or may produce, error, confusion or deception for users as to the true origin of the service or Content; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and prestige of SASU S.L.Immersion, or (IV) in any other way is prohibited by current legislation.

No false, inaccurate or incorrect statements about SASU S.L.Immersion, its address, employees, customers or the quality of the services it provides will be made from the page that links to this site.

In no event, shall it be expressed on the page where the link is located that SASU S.L.Immersion has given its consent to the insertion of the link or otherwise sponsors, collaborates, verifies or supervises the services of the sender.

The use of any words, graphics or mixed marks or any other distinctive signs of SASU S.L.Immersion within the website of the sender is strictly prohibited, except where permitted by law and/or expressly authorized by SASU S.L.Immersion.

The web site that establishes the link must comply faithfully with the law and may not in any case provide or link to its own content or that of third parties that: (I) are illegal, harmful or contrary to morals and common decency (pornographic, violent, racist, etc…); (II) induce or may induce in the User the false conception that SASU S.L.Immersion subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, legal or illegal, of the sender; (III) Users shall refrain from including on their Web sites any links to a Web page that contains illicit information or content, contrary to generally accepted morality, good customs, and public order.

2.4. INTELLECTUAL AND INDUSTRIAL PROPERTY

The structure, design, and presentation of the elements available on this website (graphics, images, photographs, samples and materials that appear on them, industrial technologies, files, logos, color combinations and any other element that may be protected) are protected by intellectual and industrial property rights owned by SASU S.L.Immersion or over which the corresponding rights of use have been obtained.

The reproduction, transformation, distribution, public communication and, in general, any other form of partial or total exploitation of the elements referred to in the previous section is prohibited. Its publication on other websites or in other digital or written media requires the express consent of the owner of the website, and in any case, must make explicit reference to the ownership of the intellectual property rights of SASU S.L.Immersion.

The use of distinctive signs (trademarks, trade names) is not permitted unless expressly authorized by the legitimate owners.

2.5. JURISDICTION AND LEGISLATION APPLICABLE

The terms and conditions governing this website are governed by the European legislation.

Any controversy arising from the access or use of this website will be the responsibility of the courts of Saint Didier.

Like most websites, we use cookies to store information, such as your preferences when you visit our site or the data needed to access some of our features. By using our site, you declare that you’ve read and agree to our Cookies Policy as well as our General Conditions, legal notice and Privacy Policy.

I – What are cookies?

Cookies are small text files that are stored on your computer or smart phone when you use some Web sites, computer programs or mobile applications (“sites”, in general). They carry information these sites need to provide you with their services, improve navigation, set preferences, target advertising, and more. Learn more about cookies in Wikipedia

II – Types of cookies

There are different ways to classify the cookies, and the same cookie can receive different classifications, depending on how they are created and used. Please note that these categories are not always standard, and other sites may use different classifications.1 – According the duration of the cookie.a) Session cookies – They last only during a browsing session, and expire when the user closes the browser window. It’s used, by instance, to remember what a user has put in their shopping basket. They are considered less intrusive than other types of cookies.b) Persistent cookies – They are stored on a users’ device in between browser sessions , and can last for an indefinite number of days, set by the Web site that creates the cookie. It can be used to remember user preferences for future visits or for targeted advertising, for example. The intrusiveness of this type of cookies depend on if it’s used by the same site or a third party, and what it is used for.2 – According the cookie origina) First party cookies – When the web site who sets the cookie is the same that the user is visiting .b) Third party cookies – When the cookie is placed by other Web site than the one being visited, that collects the information to provide visitors with their own services or track users in the host site.3 – According the the cookie usagea) Technical cookies – Allow the user to navigate through a site and use any of its existing options or services, for example, control traffic and data communication, identify the session, restrict access to some pages, remember the elements of an order, make the buying process of an order, use a personal members’ area, use the security features while browsing, content storage for videos or electronic sound or share content via social networks. Some of these cookies are considered “strictly necessary cookies”, because it would be impossible to use the site without them.b) Personalization Cookies – allow users to customize the operation of a web site (eg, languages, styles, browser, etc).c) Analytical cookies – Monitor the behavior of users on a website, and create statistics that can be used to tailor information to them, in order to improve services and content.d) Advertising Cookies – Allow the effective management of advertising space offered by the site.e) Targeting cookies – Store information of the users’ behavior through the continuous observation of their browsing habits, sometime across multiple sites. They’re usually placed by third-party sites that offer some kind of service in return. A classical example are the “social buttons” that allow the interaction of a site with social networks like Facebook, Google Plus or twitter. 

III – How we use cookies

At this moment we’re placing the following cookies in your computer:

Cookie Name (s)

Classifications

Usage

_ga, _gid

Third party, persistent, analytical

Web site statistics by the program Google Analytics.

AWSALB, brwsr

Third party, persistent, analytical

Tracking stadistics of the payment platform Transferwise

240plan, 240planBAK

Third-party, persistent, technical

Used by our hosting at OVH to remember on which server the site tasks are performed.

__cfduid

Third-party, persistent, technical, necessary

The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis via our CDN service CloudFlare.

registeredfrom, sessionid

Third-party, persistent, analytical

Statistics collected by our Online French course provider frantastique.com

Google.com: NID

Third-party, persistent, technical

Preferences of Google’s search engine

pll_language

First-party, persistent, technical

Used by the WordPress Plugin Polylang to store the language chosen by the users.

Our cookies do NOT store your personal information like name, address or email. You can withdraw the consent you give to us to store cookies in your computer at any time by configuring your Web browser properly (see how to do it in section IV). You still can navigate by our site without these cookies, although some services might not work properly without them. 

IV – How to manage cookies

You can choose to disable or selectively turn off cookies or third-party cookies in your browser settings. You’ll find more information about this in the help menu of your browser, but you also can find more information on how to configure cookies the most used browsers on the links below:Mozilla FirefoxGoogle ChromeInternet ExplorerOperaSafariHowever, this may affect how you are able to interact with many websites. This could include the inability to login to services or programs, such as accessing your member’s area .You can also delete cookies after visiting our or any other Web sites . Deleting cookies does not mean you are permanently excluded from their services. Unless you have selected the settings to refuse cookies , the next time you visit the site, a new cookie will be added.We suggest you to enable DoNotTrack, after installing a compatible browser. It will improve your privacy by limiting the way some targeting cookies are processed by your browser. More information in http://donottrack.us

V – Conclusion

Although we make our best to inform you cookies and our policies, you’re the ultimate responsible for your own privacy and security. Please try to learn more about this subject and create your own safe navigation habits.